RescueDigest Resources: Social Media Policies and Marketing for Emergency Services

RescueDigest’s Top Picks of essential resources for critical topics in emergency services.


Social Media and Emergency Services: Promoting and policing your service.

While department social media feeds are becoming commonplace, few agencies are using social media tools to promote their organization  effectively. What policies and guides to use to keep your social media use on target and out of hot water and how to engage, accelerate and analyze your use of social media to ensure that you’re getting enough bang for your buck? How can social media help your agency engage community support, raise funds, promote life safety education, and improve service delivery without the risk of becoming a “Facebook Fiend”?

How you can use these resources: RescueDigest curates great research and resources during the development of our articles and educational programs. Since our mission is to “Help You Help Others” we present the best of these resources for you to explore, share and use in your own agency.

Social Media in Fire and EMS


Model Policies: Why reinvent the wheel?


Marketing Guides: Planning guides for SM use!


Sample Social Media Training & Info: Don’t just regulate, educate!

RescueDigest’s Own Programs:

Do YOU have questions, comments or know of research or resources that we should include here? Let us know below.


About romduck

Rom Duckworth is a dedicated emergency responder, author, and educator with more than thirty years of experience working in career and volunteer fire departments, hospital healthcare systems, and private emergency medical services. Rom is a career fire captain and paramedic EMS Coordinator for the Ridgefield (CT) Fire Department and director of the New England Center for Rescue and Emergency Medicine. Rom holds a master’s degree in public administration, is a graduate of the National Fire Academy’s Executive Fire Officer program, and is the recipient of the NAEMT Presidential Award, American Red Cross Hero Award, Sepsis Alliance Sepsis Hero Award, and the EMS 10 Innovators Award. Rom is the author of "Duckworth on Education," as well as chapters in more than a dozen EMS, fire, rescue, and medical textbooks and over 100 published articles in fire and EMS magazines. A member of the NAEMT Board of Directors, as well as other national and international advocacy and advisory boards, Rom continues to work for the advancement of emergency services professions. Contact Rom via