Hard Times for Soft Skills revised from the NAEMSE Educator Update Summer 2014 Are so-called “Soft Skills” such as critical thinking, leadership, professionalism, adaptability, and teamwork important for today’s emergency responder? If so, then why aren’t we teaching them?
Read More »Tag Archives: Law Enforcement
Is There Value in Busywork in Emergency Services?
If You Have Time to Lean, You Have Time to Clean! Is there value in busywork in emergency services? I think your answer probably depends on whether you are Supervisor or Staff in your organization.
Read More »The RescueDigest Podcast Episode 26: Top 5 Things That Legal Counsel Wants Emergency Responders To Know
A Fire Medic Perspective: The top five things that Legal Counsel wants Emergency Responders to know. Rom Duckworth and Allison Bloom discuss how we may not know what we need to know to stay on the right side of the law and sometimes what we THINK we know can get us into more trouble than what we don’t. Our guest today is ...
Read More »Education For The Next Generation of Responders: We CAN NOT Teach Like We Were Taught
Honor Your History, but Teach for the Future Welcome to the new year. If we’ve learned anything over the past year then we’re smarter than a year ago and way ahead of where we were ten years ago. Let’s start teaching like it. First We Taught Book Knowledge. Then We Taught Street Knowledge. We’re Beyond That Now.
Read More »RescueDigest Reads: USFA Emergency Vehicle Safety Initiative
US Fire Administration Emergency Vehicle Safety Initiative WHY YOU NEED TO READ IT: Are you tasked with leadership, supervision or education of firefighters, police or EMS providers that operate motor vehicles. All hands up? Great, then this document is for you! READ ON:
Read More »The RescueDigest Podcast Episode 25: Delivering Customer Service with Lights and Sirens
A Fire Medic Perspective: Delivering Customer Service with Lights and Sirens. Rom Duckworth discusses how a culture of customer service can work in the real-world with retired Battalion Chief (and prolific author) Rob Avsec.
Read More »The RescueDigest Podcast Episode 24: Dennis Rubin on a Chief’s Challenges of Change
A Fire Medic Perspective: A Chief’s Challenges of Change with retired (but still incredibly active) Chief Dennis Rubin, formerly serving as Chief of Washington DC, Atalanta, GA, Norfolk, VA, and Dothan, AL Fire Departments.
Read More »Leadership Lessons: Are Your Leaders Acting like Parents or Substitute Teachers?
The chief emphasized that he didn't mean that all of his people were acting like children, although the look in his eye implied that maybe some were. I wasn't suggesting anything about the maturity of his people, but rather that parents don't stop being parents when their children grow up. In fact, this is exactly what I meant by helping agency leaders acting like parents rather than substitute teachers.
Read More »RescueDigest Reads: FICEMS The Federal Interagency Committee on EMS Strategic Plan
FICEMS WHY YOU NEED TO READ IT: The gears of FICEMS will no doubt grind slowly, but if your agency has any kind of EMS response component you’ll want to know which direction they’re turning. There aren’t any shockingly new ideas here, but it is a good breakdown of where EMS in the United States needs to be moving. WHAT ...
Read More »4+20+10 Things Your Department Social Media Policy Must Address
The biggest problem… With today’s social media use policies are the gigantic swaths of “gray area” that shroud some issues. Not only do statutes and regulations vary tremendously from state to state and workplace to workplace, but as social media case law develops it can be difficult to determine how key phrases such as “free speech”, “privacy protection”, and “on-the-job” ...
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