RescueDigest Resources: Patient Care Hand-Off

RescueDigest’s Top Picks of essential resources for critical topics in emergency services.

ED Nurse

Patient Care Hand-Off: “The Bermuda Triangle of Healthcare!”

A critical safety and quality problem in the United States, patient care hand-off has been described as “The Bermuda Triangle of Healthcare”. Miscommunication is so common that it’s been found that ED staff members remember less than half of the information that EMS relays during verbal reports. Occurring many thousands of times a day and each and every patient hand-off is an opportunity for either failure or success. Using the right techniques, healthcare providers can do more than just avoid an “uh-oh” moment, we can speed the delivery of critical patient care to our patients who need it most.

Patient Care Hand-Off Impact and Overview for Healthcare

Patient Care Hand-Off Failures In The Public Eye

Joint Commission Patient Care Hand-Off Resources

Other Resources for Improving Patient Care Hand-Offs at Every Level

New England Center for Rescue & Emergency Medicine’s Own Programs:

About romduck

Rom Duckworth is a dedicated emergency responder, author, and educator with more than thirty years of experience working in career and volunteer fire departments, hospital healthcare systems, and private emergency medical services. Rom is a career fire captain and paramedic EMS Coordinator for the Ridgefield (CT) Fire Department and director of the New England Center for Rescue and Emergency Medicine. Rom holds a master’s degree in public administration, is a graduate of the National Fire Academy’s Executive Fire Officer program, and is the recipient of the NAEMT Presidential Award, American Red Cross Hero Award, Sepsis Alliance Sepsis Hero Award, and the EMS 10 Innovators Award. Rom is the author of "Duckworth on Education," as well as chapters in more than a dozen EMS, fire, rescue, and medical textbooks and over 100 published articles in fire and EMS magazines. A member of the NAEMT Board of Directors, as well as other national and international advocacy and advisory boards, Rom continues to work for the advancement of emergency services professions. Contact Rom via