RescueDigest Resources: Field Use of Social Mobile Technology for Emergency Services

RescueDigest’s Top Picks of essential resources for critical topics in emergency services.

Emergency ServicesField Use of Social Mobile Technology: Examples and Ideas for Emergency Service Delivery.

The explosion of social media and mobile phone and tablet technology is changing our world. Emergency service organizations large and small are using social media and mobile applications for both bread and butter operations and large-scale crises response. Existing and emerging technology like vehicle early detection systems, custom “911 Apps” and NG911 systems to gather live information from emergency scenes, enhancing responder effectiveness and safety. Likewise “Push” technology like Twitter, Facebook and Google+ staffed by Virtual Operations Support Teams allow virtually any department to have two-way communication with citizens to provide services, information or “CommunitySourcing” peer-to-peer assistance. Many of these tools are free and ready to use right now. The question is, how will you choose to apply them?

How you can use these resources: RescueDigest curates great research and resources during the development of our articles and educational programs. Since our mission is to “Help You Help Others” we present the best of these resources for you to explore, share and use in your own agency. these resources for social media and mobile technology use by emergency services are no means comprehensive. we’re providing them here for you as a jumping off point. If you’d like more information about individual services you can contact the agencies or vendors directly.

Social Media in Emergency Response White Papers & Handbooks

FirstNet Public Safety Broadband Network and IPAWS Alerting Systems

Victim Location Services

Crowdsourcing Social Media Use for Emergency Services

Detection & Response Using Mobile Technology

National Fire Academy Training

RescueDigest’s Own Programs:

About romduck

Rom Duckworth is a dedicated emergency responder, author, and educator with more than thirty years of experience working in career and volunteer fire departments, hospital healthcare systems, and private emergency medical services. Rom is a career fire captain and paramedic EMS Coordinator for the Ridgefield (CT) Fire Department and director of the New England Center for Rescue and Emergency Medicine. Rom holds a master’s degree in public administration, is a graduate of the National Fire Academy’s Executive Fire Officer program, and is the recipient of the NAEMT Presidential Award, American Red Cross Hero Award, Sepsis Alliance Sepsis Hero Award, and the EMS 10 Innovators Award. Rom is the author of "Duckworth on Education," as well as chapters in more than a dozen EMS, fire, rescue, and medical textbooks and over 100 published articles in fire and EMS magazines. A member of the NAEMT Board of Directors, as well as other national and international advocacy and advisory boards, Rom continues to work for the advancement of emergency services professions. Contact Rom via