RescueDigest Resources: Motivating Millennials, The New Emergency Services Workforce

RescueDigest’s Top Picks of essential resources for critical topics in emergency services.


Motivating Millennials, The Next Generation of Emergency Services

“These Kids Today!” is the plaintive cry of adults so old that it’s probably scrawled on cave walls complaining how the younger members of the tribe just don’t hunt mammoth like we used to. So why does it seem like it is such a big deal now that we’re talking about Gen Y, Millennials or the ME generation? Well, RescueDigest has looked into it and come up with the definitive solution that will end the problem forever. Sadly, you should see the office. That paper was right around here somewhere. Listen, while we look for it, how about we give you some resources that will help give you insight into the motivation and management of the next generation of emergency services. 

Difficult Student
Wait, didn't you APPLY to work here?!?

How you can use these resources: RescueDigest curates great research and resources during the development of our articles and educational programs. Since our mission is to “Help You Help Others” we present the best of these resources for you to explore, share and use in your own agency.

Never before has a generation entered the work force that has shared personality traits so antithetical to the traditional values and culture of existing fire, EMS and law enforcement services. But is this necessarily a bad thing? Millennials share many traits that are desperately needed to help emergency services adapt to a changing world that, frankly, belongs to the very people that we’re complaining about. The trick to it is to smooth the transition of Millennials into the workforce and the transfer of organizational knowledge and mentorship from the Baby Boomers and Gen X’ers already in the place. So how the heck can you do THAT? Well, it’s different for every organization, but here are some great resources to give you the tools that you need to get started. Remember, knowing is half the battle (just not the tough half, unfortunately).

Understanding Millennials

The Millennials: A new generation of employees, a new set of engagement policies – Ivey Business Journal

Millennial Workers: Entitled, Needy, Self-Centered? – US News and World Report

Generations in the Workplace: The Millennial Employee Continuum | New Directions Consulting

How to engage Generations Y & Z in your company | SourceYour | So You Know Better


Managing Millennials

Developing Your High-Potential Millennial Employees |

Keys to Managing Your Millennial Employees | 

5 Ways to Better Manage Millennial Employees | The Fast Track

11 Tips for Managing Millennials – Seven More Tips


White Papers on Millennial Motivation

How to RetainRelate To and Motivate Today’s – Manage My 

Leadership Tips for Attracting, Engaging, and Retaining a Multigenerational Workforce – Venture Beat Research Library


Recruitment and Retention


Volunteer Firefighting Recruitment and Retention Resources

Tactics for Today’s Recruitment & Retention | Firefighter Nation



The New England Center for Rescue and Emergency Medicine Presentation:

Motivating Millennials: Making the Most of the ME Generation

By Rom Duckworth

facebook like

Do YOU have questions, comments or know of research or resources that we should include here? Let us know below.


About romduck

Rom Duckworth is a dedicated emergency responder, author, and educator with more than thirty years of experience working in career and volunteer fire departments, hospital healthcare systems, and private emergency medical services. Rom is a career fire captain and paramedic EMS Coordinator for the Ridgefield (CT) Fire Department and director of the New England Center for Rescue and Emergency Medicine. Rom holds a master’s degree in public administration, is a graduate of the National Fire Academy’s Executive Fire Officer program, and is the recipient of the NAEMT Presidential Award, American Red Cross Hero Award, Sepsis Alliance Sepsis Hero Award, and the EMS 10 Innovators Award. Rom is the author of "Duckworth on Education," as well as chapters in more than a dozen EMS, fire, rescue, and medical textbooks and over 100 published articles in fire and EMS magazines. A member of the NAEMT Board of Directors, as well as other national and international advocacy and advisory boards, Rom continues to work for the advancement of emergency services professions. Contact Rom via